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📄 Booking Terms and Conditions

 

📄 Booking Terms & Conditions

The Magical Trips Team of Independent Travel Businesses is committed to providing professional, transparent, and personalized travel planning services.

Please review the following Terms & Conditions carefully before proceeding with your booking.

By submitting a Travel Authorization Form, providing payment information, verbally authorizing travel arrangements, using this website, or otherwise engaging our services, you acknowledge that you have read, understood, and agreed to the Terms & Conditions outlined below.


  

❌ Cancellation Policy

If your trip is cancelled for any reason, please note:

  • Professional Planning Fees remain fully non-refundable 
  • Cancellation requests often require significant additional administrative work 
  • We will make reasonable efforts to advocate on your behalf with suppliers where appropriate 

All payments made toward travel arrangements are subject to the cancellation policies, refund rules, and Terms & Conditions of the applicable travel supplier.

Refund decisions are made solely by the supplier and not by Magical Trips Inc., Trevello Travel Group, or your independent travel advisor.

If your cancellation may be covered by insurance, it is your responsibility to contact your insurance provider immediately and initiate the claims process.


 

💳 Chargebacks, Payment Disputes & Financial Responsibility

By authorizing payment for travel services, you agree not to initiate a credit card chargeback, payment reversal, or dispute for properly authorized travel-related charges.

In the event a client initiates a chargeback, payment dispute, reversal, or fraudulent claim against a travel supplier, advisor, agency, or host agency, and that action results in any financial loss, debit memo, commission recall, supplier recovery demand, administrative penalty, legal expense, or other monetary liability being assessed against:

  • Magical Trips Inc. 
  • Trevello Travel Group 
  • The independent travel advisor 
  • Any affiliated agency, consortium, or host organization 

the client agrees to remain fully financially responsible for those amounts.

Magical Trips Inc., Trevello Travel Group, and independent travel advisors are not financially responsible for:

  • Supplier refund decisions 
  • Supplier cancellation penalties 
  • Supplier bankruptcy or insolvency 
  • Denied refund requests 
  • Supplier policy disputes 
  • Schedule changes 
  • Force majeure events 
  • Travel interruptions outside of our control 

Should any supplier, financial institution, merchant processor, or third party recover or attempt to recover funds from Magical Trips Inc., Trevello Travel Group, or the independent advisor due to a client-initiated dispute or chargeback, the client agrees that:

  • Those amounts remain immediately due and payable by the client 
  • The advisor and/or agency reserves the right to pursue collections, legal action, and/or small claims court proceedings 
  • The client shall be responsible for all associated recovery costs, including court costs, administrative fees, collection expenses, interest, and applicable legal fees 

Any Professional Planning Fees refunded as part of a chargeback or dispute process shall remain immediately due and payable in full.

Fraudulent or abusive chargebacks may also result in cancellation of future services and refusal of future bookings.


 

📃 Supplier Terms & Conditions

All travel arrangements are subject to the Terms & Conditions of the applicable travel supplier.

It is the client’s responsibility to read, understand, and accept all supplier Terms & Conditions before confirming any booking.

Supplier policies may include, but are not limited to:

  • Cancellation penalties 
  • Change fees 
  • Non-refundable deposits 
  • Schedule changes 
  • Refund eligibility 
  • Travel documentation requirements 
  • Health and vaccination requirements 
  • Baggage restrictions 
  • Supplier-imposed travel rules 

By proceeding with a booking, you acknowledge acceptance of all applicable supplier Terms & Conditions.


 

🛡️ Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to protect your travel investment.

Coverage options may include:

  • Trip cancellation and interruption 
  • Emergency medical coverage 
  • Medical evacuation 
  • Travel delays 
  • Lost or delayed baggage 
  • Supplier default or bankruptcy coverage 

Travel insurance is not automatically included unless specifically stated in writing.


If you decline travel insurance, you acknowledge that:

  • You understand the risks associated with travelling uninsured 
  • You accept full financial responsibility for any losses or expenses 
  • You assume responsibility for cancellations, medical emergencies, travel interruptions, and unforeseen events 

Certain Professional Planning Fees may be claimable under some insurance policies. Please consult a licensed insurance advisor regarding your eligibility and coverage options.

Please Note

Not all travel advisors are licensed to sell travel insurance, and some advisors may only be licensed in select jurisdictions.

If your advisor has not provided travel insurance options, you may request a referral to a licensed insurance provider.

Travel insurance may also be purchased through the following platforms or by emailing bookings@trevello.com and copying your travel advisor on the email correspondence.


Before purchasing any insurance policy, please ensure you carefully read and understand the policy wording, coverage limits, exclusions, terms, and conditions.


Manulife Insurance Platform

Allianz Insurance Platform  


If you purchase insurance independently, through one of the above services you are responsible for advising your travel advisor that coverage has been secured.

 

🍁 Canadian Government Travel Advisories & Entry Requirements

Clients are responsible for monitoring and complying with all Government of Canada travel advisories and destination entry requirements.

This includes:

  • Passport validity requirements 
  • Visa requirements 
  • Vaccination requirements 
  • Health regulations 
  • Safety advisories 
  • Entry and exit restrictions 

Travel requirements and advisories may change at any time without notice.

It is the traveller’s responsibility to ensure compliance with all travel requirements prior to departure.

For official information, please visit:
Government of Canada Travel Advice and Advisories


 

✈️ Be a Smart Traveller

The Magical Trips Team acts solely as professional travel consultants and advisors.

We provide:

  • Travel recommendations 
  • Planning assistance 
  • Booking support 
  • Supplier coordination 
  • General travel guidance 

However, we do not own, operate, manage, or control the travel services provided by third-party suppliers.

This includes, but is not limited to:

  • Airlines 
  • Cruise lines 
  • Hotels and resorts 
  • Tour operators 
  • Transportation providers 
  • Insurance companies 
  • Destination authorities 

As such, Magical Trips Inc., Trevello Travel Group, and independent advisors shall not be liable for:

  • Supplier errors or failures 
  • Delays or schedule changes 
  • Denied boarding or denied entry 
  • Lost baggage 
  • In-destination incidents 
  • Service interruptions 
  • Financial losses 
  • Supplier insolvency 
  • Government actions or restrictions 
  • Acts or omissions of third parties 

All travel arrangements remain subject to the supplier’s own Terms & Conditions.


 

🧳 Your Responsibilities as a Traveller

To protect your travel investment and personal wellbeing, you are responsible for:

  • Reviewing supplier Terms & Conditions 
  • Monitoring government travel advisories 
  • Obtaining valid passports, visas, and documentation 
  • Securing appropriate travel insurance 
  • Following local laws and regulations 
  • Exercising reasonable caution during travel 
  • Protecting your personal belongings 

Travel involves inherent risks, and all travel is undertaken at the traveller’s own risk.

While we strive to provide professional guidance and support, we cannot guarantee:

  • Personal safety 
  • Supplier performance 
  • Uninterrupted travel 
  • Availability of services 
  • Entry into any destination 

💼 Professional Planning Fees

Professional Planning Fees charged by members of the Magical Trips Team compensate advisors for their time, expertise, consultation, research, itinerary design, administrative work, and professional travel planning services.

All Professional Planning Fees are:

  • 100% non-refundable 
  • Separate from supplier charges 
  • Not subject to supplier refund policies 
  • Earned upon payment and/or commencement of services 

Professional Planning Fees remain payable regardless of:

  • Cancellation 
  • Changes to travel plans 
  • Supplier disputes 
  • Supplier bankruptcy 
  • Travel interruptions 
  • Denied refunds 

 

🧾 Independent Advisor, Website & Team Disclaimer

This website is owned and operated by Magical Trips Inc.

Magical Trips Inc. may provide mentorship, business development support, marketing assistance, shared branding, educational resources, and collaborative opportunities to independent travel advisors operating under the “Magical Trips Team” umbrella.

Unless expressly stated otherwise, advisors featured on or utilizing this website are independent contractors operating under the Trevello Travel Group network and are not employees, partners, agents, or legal representatives of Magical Trips Inc.

Independent advisors may utilize:

  • Shared branding 
  • Team marketing initiatives 
  • Website lead forms 
  • Educational resources 
  • Social media platforms 
  • Team collaboration opportunities 
  • Mentorship support 

However, each advisor independently owns and operates their own travel business and remains solely responsible for:

  • Their client bookings 
  • Financial transactions 
  • Advice provided 
  • Travel recommendations 
  • Client communications 
  • Compliance with supplier requirements and applicable laws 

Magical Trips Inc. does not assume liability for:

  • Advice provided by independent advisors 
  • Booking errors made by independent advisors 
  • Financial transactions processed by independent advisors 
  • Services independently provided by those advisors 

Clients booking with an advisor other than Jaime Murphy acknowledge that their contractual relationship exists directly with that independent advisor and/or Trevello Travel Group, and not with Magical Trips Inc.

Any disputes, refund requests, concerns, or legal matters relating to bookings made through an independent advisor must be directed to that advisor and/or the applicable supplier.

Use of this website does not create an agency relationship, partnership, joint venture, or employment relationship between Magical Trips Inc. and independent advisors operating under the Magical Trips Team umbrella.


 

⚠️ General Liability Disclaimer

Neither Magical Trips Inc., Trevello Travel Group, nor independent travel advisors affiliated with the Magical Trips Team shall be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Supplier actions or failures 
  • Force majeure events 
  • Airline disruptions 
  • Cruise disruptions 
  • Government actions 
  • Border closures 
  • Travel restrictions 
  • Delays or cancellations 
  • Illness or injury 
  • Civil unrest 
  • Acts of terrorism 
  • Natural disasters 
  • Weather conditions 

All travel is undertaken at the traveller’s own risk.


 

🌪️ Force Majeure

Magical Trips Inc., Trevello Travel Group, and affiliated advisors are not responsible for disruptions caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters 
  • Severe weather 
  • Pandemics or public health emergencies 
  • Political instability 
  • Civil unrest 
  • Acts of terrorism 
  • Supplier bankruptcy 
  • Transportation interruptions 
  • Government restrictions or advisories 

Such events may result in cancellations, delays, itinerary changes, denied services, or financial losses with little or no notice.

Clients are responsible for securing appropriate travel insurance and maintaining contingency plans for travel disruptions.


 

✔️ Agreement Acknowledgement

By submitting a Travel Request, providing payment information, verbally authorizing travel arrangements, using this website, using our affiliate links, or otherwise engaging our services, you acknowledge and agree that:

  • You have read and understood these Terms & Conditions 
  • You accept all supplier Terms & Conditions 
  • You accept full financial responsibility for your booking 
  • You understand the risks associated with travel 
  • You agree to all cancellation, chargeback, liability, and financial responsibility provisions outlined above 

Failure to read these Terms & Conditions does not waive or reduce their enforceability.

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