Services

We take the time to understand your travel style and needs—because we know there’s nothing worse than spending money on the wrong vacation. Our recommendations are customized, never generic. 

 From price comparisons to supplier follow-ups, we do the legwork—so you don’t have to. We navigate the fine print, sit on hold, and monitor promotions so you can focus on getting excited. 

Thanks to our strong industry relationships, we often secure:

• Special rates 
• Room upgrades 
• Extra amenities 
• VIP touches that aren’t available to the general public

 Our support continues through every stage of your journey:

• Pre-travel preparation 
• In-travel advocacy 
• Post-travel assistance 

You’re never just a number—we’re with you every step of the way.

No call centers. No random agents. When you call or email, you’re speaking directly with your trusted travel advisor, who knows you, your preferences, and your trip. 

There’s value in knowledge, experience, and convenience!

Looking for a truly seamless vacation experience?

We offer custom planning packages as an optional add-on for clients who would like in-depth vacation planning services beyond the booking process.

These packages are ideal for travellers who want every detail thoughtfully arranged, so they can simply relax and enjoy the journey.

• Starting at $150 + tax, based on trip complexity for vacations we booked
• Starting at $250 + tax, based on trip complexity for vacations not booked by us
• Non-refundable and payable upfront 
• An invoice will be provided for all planning fees

The Magical Trips Team of Independent Travel Businesses is committed to providing transparent, professional travel services. Please review the following terms and conditions carefully before proceeding with your booking. By engaging our services and submitting your Travel Authorization Form, you agree to the terms outlined below.

All Professional Planning Fees collected by our team of Independent Contractors (ICs) are 100% non-refundable. These fees compensate for the time, expertise, and effort invested in assisting with your travel planning, regardless of whether the trip proceeds.

If your trip is cancelled—for any reason—please note:

• Professional Planning Fees are non-refundable, even in the event of cancellation 
• Cancellations often require additional administrative work 
• We will do our best to advocate for you in the event of a supplier dispute
   

In the rare case of a legal action or credit card chargeback initiated against a supplier, and our planning fees are refunded during that process, those fees will still be owed in full to Magical Trips.

💡 Important: All other vacation payments made directly to travel suppliers are subject to that supplier’s cancellation policy, which you are responsible for reviewing before booking.

If you initiate a chargeback and a Magical Trips Team Member or Leader is billed for the cost of your trip, they reserve the right to pursue legal action to recover those funds. They are not financially responsible if you feel a refund should have been issued by the supplier and was not.

If your cancellation is due to a reason covered by your insurance, you must contact your insurance provider immediately to begin the claims process.

It is your responsibility to read, understand, and agree to the terms and conditions of each travel supplier prior to confirming any booking. These terms include, but are not limited to:

• Cancellation penalties 
• Changes or modifications 
• Travel and documentation requirements 
• Refund eligibility
   

We strongly recommend purchasing comprehensive travel insurance, which may include:

• Trip cancellation and interruption 
• Emergency medical and evacuation coverage 
• Lost, delayed, or damaged baggage protection 

Please note: Vacation packages booked through our team do not include travel insurance by default. If you choose to travel without insurance, you do so at your own risk and assume full financial responsibility for any unforeseen events.
Our Professional Planning Fees may be claimable under some insurance policies. Please speak with a licensed Insurance Advisor to ensure your coverage meets your needs.

🔗 Please Note:

Not all Travel Counsellors are licensed to sell travel insurance. If your counsellor has not provided you with options, you can click here to get a quote or call the phone number listed on that page to speak directly with a licensed insurance advisor who can answer your questions and help find the right coverage for your needs.

It is your responsibility to stay informed using the Government of Canada Travel Website and monitor:

• Travel advisories and alerts 
• Entry and exit requirements 
• Vaccination and health regulations 
• Destination-specific safety guidance

Check these details before booking and prior to departure, as conditions may change.

Our team serves as professional travel consultants. We provide expert advice, recommendations, and booking support—but we do not own or operate any of the travel services arranged.

We are not responsible for:

• Airlines 
• Cruise lines 
• Resorts or hotels 
• Tour operators 
• Insurance providers 
• Destination authorities
   

As such, we are not liable for service interruptions, supplier policy changes, delays, denied entry, in-destination issues, or financial losses. All travel arrangements are subject to the supplier’s own terms and conditions.
 

We are typically not paid directly by you—we are compensated by travel suppliers after travel is completed. If your trip is cancelled or changed, we may not be paid for the time and work already provided.

To protect your travel investment, you are responsible for:

• 🔍 Reviewing all supplier terms and government advisories 
• 🛂 Ensuring you have valid travel documentation (passports, visas, etc.) 
• 🛡️ Securing appropriate travel insurance 
• 🌍 Following health, safety, and legal guidelines in destination 
• 🧠 Taking reasonable steps to protect yourself and your belongings
   

We will guide you through the process, but we cannot guarantee your personal safety or wellbeing while in destination. Travel involves inherent risks, and you must exercise caution, follow local laws, and make responsible decisions while abroad.

With the exception of Jaime Murphy, who serves as a mentor, no other advisors are employed by or legally affiliated with Magical Trips Inc.

Other advisors may use shared branding or marketing tools, but they operate as independent contractors under the broader Trevello Travel Network. Magical Trips Inc. is not liable for any actions, advice, financial transactions, or services provided by other advisors.

If you are working with an advisor other than Jaime Murphy, please direct all payments, communications, and concerns to that advisor directly. Magical Trips Inc. is unable to intervene or assume responsibility for any bookings not handled by Jaime Murphy.
 

Magical Trips Inc., nor the independent Travel Business on the Magical Trips Team affiliated with Trevello Travel Group Canada, assumes no liability for any direct or indirect loss, injury, or damage incurred by clients due to:

• Force majeure 
• Supplier error or failure 
• Acts of government 
• Airline or cruise disruptions 
• Border closures 
• Travel restrictions 
• Delays or cancellations 

All travel is undertaken at the traveler’s own risk.
 

We are not responsible for disruptions caused by events beyond our control, including but not limited to:

• Natural disasters 
• Pandemics or outbreaks 
• Political unrest 
• Weather conditions 
• Supplier bankruptcy or operational failure
   

These events may impact your travel plans with little or no warning, and clients are responsible for securing appropriate insurance and having contingency plans in place.

By submitting your Travel Request for us to confirm your reservation, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.