Important Information

Before you travel, it’s essential to be informed. Here are the key areas every Canadian traveller should understand: 

Check the Canadian Government Travel Advice and Advisories page for your destination before booking and again before departure. It provides:

• Safety and security updates 
• Entry requirements 
• Documentation needed for your trip 

🔗 Click here to visit the Travel Advisory Page

⚠️ Please ensure you are comfortable with any active advisories before booking.

• A valid Canadian passport is required for international travel. 
• Many countries require your passport to be valid for at least 6 months beyond your return date. 
• Always check entry/exit requirements on the Travel Advice and Advisories site. 
• We recommend making a colour copy of your passport photo page and keeping it in a secure location in case of loss. 

🔗 Click here for Passport Information

Minors travelling without all legal guardians may be denied departure if they don’t have a consent letter. Our team members have been asked for this document on several occasions.

🔗 Download a Travel Consent Letter

Health regulations vary by country. It’s recommended to consult a Travel Health Clinic or your family doctor well in advance. Visit the Government of Canada’s website to prepare:

🔗 Canadian Travel Health Information

Download the ArriveCAN app before your return to Canada and use it to submit your customs declaration in advance. This can save you time and make your arrival at the border faster and more efficient.

🔗 canada.ca/arrivecan

There are limits on what you can bring home. Keep receipts and stay informed to avoid surprises at customs.

🔗 What You Can Bring Back

The Registration of Canadians Abroad is a free service that allows the government to contact you in case of emergencies or travel disruptions.

🔗 Register Your Travel

Order foreign currency from your bank at least 14 days in advance, if needed.
You can also use ATMs abroad—but notify your bank and credit card providers before you go.

🔗 Currency Exchange Info

Travel insurance is essential, especially for medical emergencies. Many employer policies only include medical coverage, not cancellation, interruption, or baggage loss. A comprehensive travel insurance policy is highly recommended.

🔗 Visit the Canadian Governments Travel Insurance Page

🔗 Visit our Insurance Page 

Learn how to dial internationally from your destination. This is crucial in case of emergencies.

🔗 How to Call Abroad

Know the time zone of your destination(s). On cruises, ship time may differ from local time—always confirm!

🔗 Check World Time Zones

Navigating airport security can be one of the more stressful parts of travel, but with a few smart steps, you can make it faster and easier:

• Visit the CATSA website.  
• Check baggage allowances with your airline (especially for liquids and carry-ons) 
• Wear slip-on shoes and avoid belts or jewelry that could set off metal detectors 
• Pack smart: Place electronics, liquids, and documents in easy-to-access areas
   

• Carry liquids in containers no larger than 100ml (3.4 oz) 
• All liquids must fit in a clear, resealable 1-litre plastic bag 
• Remove the bag from your carry-on when going through security

Exceptions: Certain items like medications and baby formula may be exempt but must be declared at the checkpoint.  Click here to learn more.
 

• Keep laptops, tablets, and large electronics ready to remove from your bag 
• Have these easily accessible in a front pocket or top compartment
   

• Avoid metal-heavy clothing (belts, underwire bras, heavy jewelry) 
• Choose shoes that are easy to remove and put back on
   

• Keep your boarding pass and passport in hand (or on your phone) 
• Use mobile check-in and digital boarding passes when possible
   

• Arrive at least 2 hours before domestic flights and 3 hours for international 
• Allow more time during peak travel seasons or if traveling with kids or mobility aids
   

• In Canada: NEXUS offers faster customs and security for frequent travelers 
• In the U.S.: TSA PreCheck or Global Entry can save significant time
• Click here to see if your airport allows you to Save a Spot in Line—For Free. Book a reservation at select airport locations around the world with RESERVE.